Self Care Form for License Key Check and Reset
Enter your license code into the form and submit.
Your current key status appears below the form. AÂ Reset button appears if there is any computer assigned to the license and more than 1 week elapsed since the last reset.
After clicking the Reset button, your license will be detached from ALL of your licensed computers. After this step your license count is restored to full capacity as if it were new, and your computers switch to non-licensed mode (trial period every 3 months).
Re-enter the code to indicators on those computers, where you need the full license. You do not need to interrupt the working ones, just attach an additional indicator for a moment, with the code filled.
There is no rest button on this page ? Am I missing something ?
http://prntscr.com/csur6q
The reset button appears if you have at least one computer assigned to the code, and more than 7 days elapsed since the previous reset.
Ok for some reason my license code has expired, how do I reset my code ? I havent reset this code for a long time,
Send the code using the Contact form, I can reset it.
I have sent the product code, I thought this was a life time subscription ? Why would the activation code expiry ?
According to the record in the database the code you just sent me was reset today. There is no computer assigned to the code.
The license is lifetime, and there is no limited alternative available (and never was).
SO then why am I having to do all this ? It stopped working and told me the code has expired. haha
Either way, it seems to be working now. Not sure what change, sorry to bother you. And thanks for helping out
No problem, just please use the contact form rather than the comment when support is required.
I’m getting an error today saying my free license has expired and to buy one. I purchased one 23-Oct, received it in email, and copied it where I have the indicator running. Please help.
Hello Randall, submitting the form displays information what indicator the license is for. In case you are combining incorrect ones.
I have the indicator key already. Am I able to use it for both my computer and VPS?
It depends on the key, however this forms tells you exactly how many computers the key is for and which computers share it.
Hello, I have 3 licenses already used, two of them in two vps, I will close the vps to change to another, if I restart the keys, I again have three new licenses for the new vps ?. Thank you
Yes, exactly as you say.
Hello Support
On check my license key shows 3 computers yet on the chart it got disabled and says i should purchase a key or wait 89 days.
Also it is actually on 2 computers – one is my laptop and the other is a vps on which i run it on two separate Windows user accounts.
Should I purchase another key or can I run it on 3 accounts?
No, you needn’t to buy another license, instead please read and follow the instructions at the top of this page.
Hi! I’m using icmarkets, same demo account, 2 separate devices with your renko bar. First license only allowed for one device, so I bought another license (for addtl 3 machines) a few days ago, because I was so impressed with it. Unfortunately, it just stopped working in all machines. I tried resetting the two license keys, deleted then reinstalled the indicators, but they still don’t work. I’m using macs, but I doubt my unit has anything to do with the renko bars failing
Hi.
I have the same problem as Emma. I was using Mean renko with IC Markets. We have returned from Easter holidays and online working but not offline (Mean renko). I have completed the same process as Emma.
Cheers
Paul
It seems that the new build 1066 can do the trick. Please check the blog (news) section.
how to i enter my activation code into my indicator/script
Hello Lateesha, put it to this entry in inputs
I bought the omnia bar collection and pasted the activation key @ the field of RenkoBar indicater (expired) but it could not change!!!!
Hello Khalid, now you have to use OmniaBar for the Renko in place of RenkoBar. I recommend to scratch RenkoBar, MeanrenkoBar etc. from your indicators to avoid misunderstandings.
Hi Milan,
Instead of resetting the key and interrupt the signal for all the PCs which need the signal, whether it is possible to delete just the PC that I want to remove?
Yes, it could be, however there is not any signal interrupt, if you re-authenticate the other computers shortly after the reset. The running indicator checks the authorisation once in 24 hours, so there is very low chance for stopping it.
Why I have to wait 5 days to change PC?
It is because you reset the license recently.
Yes I knew that. But why 5 days so long? Did I not paid for the license?
It has nothing to do with payment. The reset should restore the license lost with the system update or with the computer retirement. I doubt those events could happen more often than once in 7 days.
Hi Milan,
I’ve just check my license key and it will be used only for 1 installation. I have one PC and one laptop, how can I use it for both two computer?
Thank you!
Hello Le Thu, the computer count differs with products, and also there are limited versions available through partners. If you wish to have more licensed computers, you need to purchase an additional license code.
it wont download properly so i can drag and drop it into my charts
Hello Michael, which file is not downloading for you properly?
My license valid for 3 PCs told me “Renko says: Thank you for spending your time with the indicator and kindly ask you for a license key.” (available from ovo.cz) My trading platform says “Expired. Next free period starts in 89 days.” !
hi I want to try the Renko trial, where do i find the key to activate the trial? thanks mike
No key means trial.
My Range Bar indicator has suddenly stopped working despite the key being valid and only on one computer. Any ideas. A dialogue box did come up saying the indicator had expired but I just clicked it off. \\\\\\\what do I do?
Mike
Hello Mike, use instructions on the top of the page and reset your license. If you did, please check if you are using the proper code for the particular indicator (e.g. code for OmniaBar won’t work with RangeBar). Also check, if the code gets entered into the proper input field.
If the problem persists, please use the contact form for private communication.
It is saying my activation key is correct but when I copy and past it into the area where the activation code goes, it keeps getting rejected. Also tried it on another laptop and the same results.
“Mean Renko says: Thank you for spending your time with the indicator and kindly ask you for a key (available from ovo.cz).
Thanks
Anthony
If this happen even after the license reset, it is necessary to use the contact form for every particular case. Often users try to use the code for other indicator (which I can spot in logs) or they keep entering the code into incorrect input fields (which I cannot reveal from logs).
what is the meaning of offline
renko indicator
It helps some people in their trading business.
i need atr based renko … there are many indicators, advice me which is suitable indicator as per my need
Hello hem, I do not have the ATR based Renko, and I am not sure if I know what it is, as there are many Renko deviations and their names are quite random.
Hello Milan, I do enjoy your great products. I wonder if you offer a license key for an unlimited number of computers, or any type of commercial license.