License Check & Key Reset

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License Check & Key Reset 2016-10-16T18:53:49+00:00

Self Care Form for License Key Check and Reset

Enter your license code into the form and submit.

Your current key status appears below the form. A Reset button appears if there is any computer assigned to the license and more than 1 week elapsed since the last reset.

After clicking the Reset button, your license will be detached from ALL of your licensed computers. After this step your license count is restored to full capacity as if it were new, and your computers switch to non-licensed mode (trial period every 3 months).

Re-enter the code to indicators on those computers, where you need the full license. You do not need to interrupt the working ones, just attach an additional indicator for a moment, with the code filled.


Code Missing Or Invalid

70 Comments

  1. emrah bozbeyoglu April 14, 2015 at 8:59 am - Reply

    I paid for tickbar indicator via paypal but I got no mail about licence key

    • administrator April 14, 2015 at 9:19 am - Reply

      It can happen, the email message may go to a spam, may get lost on a relay, or may be refused by a server or the SMTP server may go down.
      In such case, use the Contact Form and request a copy of the email with the license key.
      The key can be resent only to the same address that was registered with the PayPal.

  2. shimon April 19, 2015 at 7:10 pm - Reply

    hello/ i can not find the indicator

  3. Dariusz Michalski April 20, 2015 at 7:22 am - Reply

    Hello, I bought in the state range bar indicator. Where can I find the key and got it to the e-mail address? +48 xxxxxx268

    • administrator April 20, 2015 at 8:41 am - Reply

      I have sent the email copy to your Paypal address. Please prefer the contact form when you do not want to compromise private data.

  4. thierry June 21, 2015 at 2:24 pm - Reply

    hi… when a license is purchased what is the maximum amount of computers the license can work on ?

    • administrator June 21, 2015 at 3:33 pm - Reply

      In most cases 3 Windows profiles (i.e. computers) can share a single license. You can check your key multiplicity filling your key into the form here.

  5. Vu Van Thuong July 7, 2015 at 11:20 am - Reply

    i bought 3 license key, i applied only 1, the others i can not installed . I need your help asap

  6. Kristopher Holmes October 18, 2015 at 7:06 am - Reply

    I brought the Mean Renko Indicator and cant install it on my labtop. I need help…

    • Milan October 19, 2015 at 4:10 pm - Reply

      Hello Chris, please use a Contact form when requesting support. Thank you.

  7. Igor October 28, 2015 at 1:42 pm - Reply

    Good afternoon! 10/27/2015 Renko downloaded, installed, and it is not working. Here he writes – ( Indicator cannot create the chart file.
    Either indicator shares the offline ID (set unique one),
    or its last run crashed (restart MT4 terminal),
    or the MT4 terminal does not have write access (adopt Windows UAC). What am i doing wrong? Thank you.

    • Milan October 29, 2015 at 11:02 am - Reply

      Hello Igor, in case you are sure you have a unique offline ID selected and you still see the error, this error might be related to a tick file defect. Here is how to remove a tick file:

      In the terminal, use menu File->Open Data Folder
      Close the terminal.
      Switch the explorer to a sibling named “Common”, so you have path like “C:\Users\myuser\AppData\Roaming\MetaQuotes\Terminal\Common”
      You should see a list of folders with server names. Open your server folder.
      Delete the corresponding file “(SYMBOL)_tick6.data”
      Open the terminal.

      • Igor October 29, 2015 at 12:21 pm - Reply

        Good day to Milan! Thanks for the answer. But I have no (unique offline ID). I wanted to try. The site stated that the trial 15 days. You certainly the right to think that I’ve already used this period. But unfortunately it is not. And I would gladly bought Renko, if they come to me .. https://yadi.sk/i/mDqSDx4_k6bSj
        I reset the MT4 terminal and re-downloaded from your site Renko. Now he says here that – Indicator cannot create this offline chart. Try to set other Offline TF in the input . It’s a shame that I have your Renko Renko never opened in MT4. Apparently I’m doing something wrong. Sorry for my english. Google ..))) Thanks again ..

        • Milan November 11, 2015 at 9:02 am - Reply

          Hello Igor, please no external links next time, it evaluates as a spam and I miss your comment.
          I released new version and added some info to the release note, please follow the instructions and contact me to set up the extended trial.

  8. Igor October 29, 2015 at 10:10 am - Reply

    Good afternoon! I’m still trying to try your Renko. But it can not. Re-download from your site and now pishet – Indicator cannot create this offline chart. Try to set other Offline TF in the input. Maybe I’m not so I do? Thank you.

  9. Eisa Shamroukh November 23, 2015 at 7:50 pm - Reply

    Hello Milan,

    Do I have to keep resetting the Key code every time I switched from my home PC and work Laptop?

    • Milan November 23, 2015 at 8:01 pm - Reply

      Definitively not, it is helpful if you retire a computer and need to swap the key to a new one, or with Windows upgrade, or the hardware changed (like disk exchange). A basic license can serve 3 concurrent computers.

  10. Marc December 4, 2015 at 2:45 am - Reply

    Happy with Range Bar trial–just bought indicator, received email and Key…BUT problem installing it. When I click Input tab and highlight the line “Paste activation code here (optional)” it highlights but does not allow me to Paste the code–just stays highlighted and does nothing. Closing & re-opening the MT4 platform made no difference. My trial did expire today, and I keep getting Alerts telling me to install the Key, but doesn’t allow me to enter it, either by Paste or by Edit. PLEASE ADVISE FAST (I’m “dead in the water.”)

  11. Bernard Wortham December 4, 2015 at 6:21 am - Reply

    I bought the Mean Renko and tried to put it on my platform for Tradersway and it’s not letting me put it on my chart…. I tried offline charts as well as online charts to use the indicator!! What do I do or do you have another fill for the Mean Renko Indicator. FYI Even when I try to download the others to try the trail it won’t let me try them out as well….

    • Milan December 4, 2015 at 12:07 pm - Reply

      Hello Bernard, the latest MT4 update might be the reason. If you have the build 920, please consider rolling back to 910 temporarily:
      Roll back to 910.

      • Bernard Wortham December 4, 2015 at 9:02 pm - Reply

        Thanks I got it working now!!!

  12. Gianpiero Ascenso December 18, 2015 at 2:38 pm - Reply

    It would be nicer if I could reset my key selectively instead of all three installations in one shot. I’m having a lot of trouble with MT4 920-940, both with Windows 7 and Windows 10, and even Linux, so I’m currently trying to find the best environment. This forces me to reinstall your product again and again making me reach each time to limit of three PC. Of these, two run as backups while the third is my primary trading station and I would appreciate very much to be able to select only this one when I have to reset my license.

    Best regards.

    • Milan December 21, 2015 at 9:26 am - Reply

      Hello Gianpiero, thank you for your suggestion. It is very exceptional you needed to reset the key over and over again. I believe that the limit of 3 computers is low enough to keep the discomfort acceptable, as practical need for this form should be quite rare. I register problems with some Windows emulators, but on native Windows there is only the Windows OS upgrade causing license invalidation recently.

  13. Jonathan Royston December 24, 2015 at 10:37 pm - Reply

    Hi, I have the Omnia Bar Collection but for some reason my indicator is saying ‘Valid till January 6th’. I’ve had/used it for a few years. I didn’t know it wasn’t a permament licence!
    Unless it’s to do with the latest Metatrader problems?
    Forgive my daftness if I’m missing something obvious!?

    P.s. thank you for these indicators and adding on the price lines using Range Predictor which I asked for. I’ve been using these indicators for over 2.5 years and love them!

  14. Jonathan Royston December 24, 2015 at 11:04 pm - Reply

    Please ignore my previous email as I’ve pasted my code back in and it’s all ok now…
    It seems the latest Windows10 update not only logged me out of all my MT4 accounts but also removed my key from Omniabar.
    Bless Microsoft & their beta testing….
    Merry Christmas Milan!

    • Milan December 30, 2015 at 5:14 pm - Reply

      No problem, Jon.

  15. Chris Fredericks January 19, 2016 at 1:06 am - Reply

    Hello Milan I bought the Renko With Out Tails Generator months ago. Great Work ! I would hate to try to do without it! I have a problem getting it to work without sticking-I must
    re-sign in to the account periodically. Also the MT4 Expert Log mentions an unusual time gap.What to do?
    Thank you Chris

    • Milan February 15, 2016 at 9:59 am - Reply

      Unusual time gap is just a report that no data are available for three days or more. It usually matches holidays, and then it makes no harm. It may also report a long lasting dropout in MT4 data. In such case the reported timeframe data file should be scratched.

  16. Bill April 19, 2016 at 10:53 am - Reply

    Hello Milan,

    I have just had to re-set my key after a computer meltdown and Windows re-install. Thanks to your easy to follow instructions all went very smoothly and it was all done in minutes.

    I just wanted to say thank you for not just a good, value for money product but, equally as important, excellent after-sales service, a pleasure doing business with you.

    Best regards,

    Bill.

  17. Dwi winarno May 8, 2016 at 10:17 am - Reply

    I have some license from OVO but why on my MT4 application renkobar indicators not open, is not a license for a lifetime?

    • Milan May 8, 2016 at 6:24 pm - Reply

      Yes, the license is lifetime. Please check that you are entering the license number rather than the Paypal receipt number.

  18. kornlert August 23, 2016 at 5:38 am - Reply

    how to build ea from your mean renko bar?.it is .ex4

    • Milan August 23, 2016 at 8:48 am - Reply

      You cannot build an EA from this indicator. You may deploy your EA to the offline chart.

  19. Victor Donos September 26, 2016 at 1:49 pm - Reply

    Hello Milan,

    In above comments you mention that the linces can be sheared for 3 computers.

    I have two computers in my office, but I can use the key just for one PC.

    I confirm all PC a mine.

    • Milan September 26, 2016 at 2:49 pm - Reply

      Hello Victor, then you are in the right page. Reset the license using the above form and assign it where you need it.

  20. Hos October 1, 2016 at 11:52 am - Reply

    Hi
    My computer crashed and I have lost my licence key, how can I retrieve it?

    • Milan October 3, 2016 at 7:09 am - Reply

      Hello Hos, I resent the code to your original email.

  21. Rick October 12, 2016 at 10:48 am - Reply

    There is no rest button on this page ? Am I missing something ?

    http://prntscr.com/csur6q

    • Milan October 12, 2016 at 10:56 am - Reply

      The reset button appears if you have at least one computer assigned to the code, and more than 7 days elapsed since the previous reset.

      • Rick October 12, 2016 at 11:07 am - Reply

        Ok for some reason my license code has expired, how do I reset my code ? I havent reset this code for a long time,

        • Milan October 12, 2016 at 11:10 am - Reply

          Send the code using the Contact form, I can reset it.

          • Rick October 12, 2016 at 11:14 am - Reply

            I have sent the product code, I thought this was a life time subscription ? Why would the activation code expiry ?

            • Milan October 12, 2016 at 11:18 am - Reply

              According to the record in the database the code you just sent me was reset today. There is no computer assigned to the code.
              The license is lifetime, and there is no limited alternative available (and never was).

              • Rick October 12, 2016 at 11:20 am - Reply

                SO then why am I having to do all this ? It stopped working and told me the code has expired. haha

  22. Rick October 12, 2016 at 11:21 am - Reply

    Either way, it seems to be working now. Not sure what change, sorry to bother you. And thanks for helping out

    • Milan October 12, 2016 at 11:25 am - Reply

      No problem, just please use the contact form rather than the comment when support is required.

  23. Randall Hill October 30, 2016 at 10:37 pm - Reply

    I’m getting an error today saying my free license has expired and to buy one. I purchased one 23-Oct, received it in email, and copied it where I have the indicator running. Please help.

    • Milan November 1, 2016 at 11:47 am - Reply

      Hello Randall, submitting the form displays information what indicator the license is for. In case you are combining incorrect ones.

  24. Dawnee January 18, 2017 at 4:10 pm - Reply

    I have the indicator key already. Am I able to use it for both my computer and VPS?

    • Milan January 18, 2017 at 4:56 pm - Reply

      It depends on the key, however this forms tells you exactly how many computers the key is for and which computers share it.

  25. jesus February 24, 2017 at 9:44 am - Reply

    Hello, I have 3 licenses already used, two of them in two vps, I will close the vps to change to another, if I restart the keys, I again have three new licenses for the new vps ?. Thank you

    • Milan February 24, 2017 at 9:57 am - Reply

      Yes, exactly as you say.

  26. Peter March 27, 2017 at 11:10 pm - Reply

    Hello Support
    On check my license key shows 3 computers yet on the chart it got disabled and says i should purchase a key or wait 89 days.
    Also it is actually on 2 computers – one is my laptop and the other is a vps on which i run it on two separate Windows user accounts.
    Should I purchase another key or can I run it on 3 accounts?

    • Milan March 28, 2017 at 7:14 am - Reply

      No, you needn’t to buy another license, instead please read and follow the instructions at the top of this page.

  27. Emma April 20, 2017 at 5:34 am - Reply

    Hi! I’m using icmarkets, same demo account, 2 separate devices with your renko bar. First license only allowed for one device, so I bought another license (for addtl 3 machines) a few days ago, because I was so impressed with it. Unfortunately, it just stopped working in all machines. I tried resetting the two license keys, deleted then reinstalled the indicators, but they still don’t work. I’m using macs, but I doubt my unit has anything to do with the renko bars failing

  28. Paul Wheatley April 22, 2017 at 1:45 am - Reply

    Hi.

    I have the same problem as Emma. I was using Mean renko with IC Markets. We have returned from Easter holidays and online working but not offline (Mean renko). I have completed the same process as Emma.

    Cheers
    Paul

    • Milan April 25, 2017 at 8:47 am - Reply

      It seems that the new build 1066 can do the trick. Please check the blog (news) section.

  29. Lateesha Jackson April 25, 2017 at 7:28 am - Reply

    how to i enter my activation code into my indicator/script

    • Milan April 25, 2017 at 8:15 am - Reply

      Hello Lateesha, put it to this entry in inputs

      Where to enter the code

  30. Khalid May 15, 2017 at 8:56 am - Reply

    I bought the omnia bar collection and pasted the activation key @ the field of RenkoBar indicater (expired) but it could not change!!!!

    • Milan May 15, 2017 at 9:03 am - Reply

      Hello Khalid, now you have to use OmniaBar for the Renko in place of RenkoBar. I recommend to scratch RenkoBar, MeanrenkoBar etc. from your indicators to avoid misunderstandings.

  31. sam June 6, 2017 at 3:52 pm - Reply

    Hi Milan,
    Instead of resetting the key and interrupt the signal for all the PCs which need the signal, whether it is possible to delete just the PC that I want to remove?

    • Milan June 6, 2017 at 4:08 pm - Reply

      Yes, it could be, however there is not any signal interrupt, if you re-authenticate the other computers shortly after the reset. The running indicator checks the authorisation once in 24 hours, so there is very low chance for stopping it.

      • sam June 7, 2017 at 1:48 pm - Reply

        Why I have to wait 5 days to change PC?

        • Milan June 8, 2017 at 7:42 am - Reply

          It is because you reset the license recently.

          • sam June 8, 2017 at 1:12 pm - Reply

            Yes I knew that. But why 5 days so long? Did I not paid for the license?

            • Milan June 12, 2017 at 1:03 pm - Reply

              It has nothing to do with payment. The reset should restore the license lost with the system update or with the computer retirement. I doubt those events could happen more often than once in 7 days.

  32. Le Thu Ha June 20, 2017 at 5:53 am - Reply

    Hi Milan,

    I’ve just check my license key and it will be used only for 1 installation. I have one PC and one laptop, how can I use it for both two computer?

    Thank you!

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